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Why SwiftCX offers more value for the price
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Automation
Support teams have some of the most demanding requirements for real-time data. They are often monitoring various stats and course correcting throughout the day.
We make this easy by monitoring what's important to you. Select your data point, set your threashold, and we'll notify you in Slack when your attention is required.
Live 24/7
Resolve your clients' queries immediately, quickly and efficiently, without waiting times. Always on.
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Cost saving
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Integrations
Productivity begins with your favorite tools
Performance
Our partners experience an increase in their numbers
20%
Increase in productivity
35%
Decrease in attrition
65%
Increase in compliance
“We implemented Agent Insights and our agents have never felt more empowered. Additionally, AI Copilot helped us reduce handle time considerably. This made it easy for agents to deliver amazing customer service. In just a couple of months of use, we have paid for SwiftCX many times over."
Fernando Duarte
Director of Support
Security
About our commitment to data security and compliance
FAQ
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