Next-gen customer support

AI Copilot

Empower your agents with generative AI. Deliver customer excellence, hassle-free

Next-gen customer support

AI Copilot

Empower your agents with generative AI. Deliver customer excellence, hassle-free

Next-gen customer support

AI Copilot

Empower your agents with generative AI. Deliver customer excellence, hassle-free

45%

Reduction in handle time

25%

Increase in CSAT

65%

Reduction in training
AI Assistant
AI Assistant

Supercharge your agents with generative AI

Supercharge your agents with generative AI

Put the power of generative AI in your agent's hands. Our AI-Copilot leverages pertinent source data to deliver best-in-class replies for agents.

Put the power of generative AI in your agent's hands. Our AI-Copilot leverages pertinent source data to deliver best-in-class replies for agents.

Contextual Insights
Contextual Insights

Empower your agents with customer context

Empower your agents with customer context

The more relevant context your agents have when interacting the customers, the better. However, this information is not always in reach. Leveraging our powerful ML models, we bring the right information for the agent in the most convenient place possible.

The more relevant context your agents have when interacting the customers, the better. However, this information is not always in reach. Leveraging our powerful ML models, we bring the right information for the agent in the most convenient place possible.

Powerful summaries
Powerful summaries

Effortlessly summarize text for different needs

Effortlessly summarize text for different needs

Whether the agent wants to quickly get up to speed on a long thread or create internal notes after sending a reply, we have you covered. Harnessing the power of generative AI, we offer summarization for a variety of situations.

Whether the agent wants to quickly get up to speed on a long thread or create internal notes after sending a reply, we have you covered. Harnessing the power of generative AI, we offer summarization for a variety of situations.

Look Inside

Are you ready to take your team's performance to the next level? Set up time with our team for us to show you around.

Look Inside

Are you ready to take your team's performance to the next level? Set up time with our team for us to show you around.

2024 SwiftCX Inc.® All rights reserved.

2024 SwiftCX Inc.® All rights reserved.